Does your HVAC Company want more customers?
Apr 27, 2022
See how ASI Hastings used Vacation Vouchers to close more deals, more quickly and easily than ever before!
About the company:
Ken and Phil Justo, along with their families have been helping make San Diego a better place since they took over Hastings Appliance Repair in the 80s. The since-renamed ASI Hastings has placed an emphasis on doing what’s right for their clients as a leader in home comfort and energy efficiencies.
Challenge:
The Comfort Consultants at ASI Hastings were having trouble attracting the attention of homeowners. So many people in the area either already had an HVAC specialist they trusted, or knew someone who did. And there was always someone out there promising to provide the same work for less money. The combination was making it hard for ASI to get into homes, and once there close the deal. So they called Destination Motivation for help.
Solution:
Using Destination Motivation’s unique Vacation Voucher program, ASI started to approach at their in-home visits in a whole new way. First, Destination Motivation worked alongside the leadership team at ASI to determine the best way for the vouchers to help achieve the company’s business goals. Next came a series of training sessions hosted by Destination Motivation, where our expert team taught their comfort consultants on how to use the vouchers as part of their in-home sales process. And finally, ASI made sure that their comfort consultants integrated the program consistently, using the Vacation Vouchers on every single call.
Result:
ASI immediately saw a return on their investment. Not only did offering the Vacation Vouchers increase sales, but it also was a way of adding value to everything they do. Their customer satisfaction increased, and with that the same happy customers referred them to more potential customers, Destination Motivation’s Vacation Voucher Program was the perfect way to attract the customer’s attention, get the job closed and lead to even more opportunities in the future.
